Microsoft Trade-In
Electronics Trade-In Program
About This Program
Microsoft accepts trade-ins of select devices and pays by check. Powered by Teladvance, focused on Surface devices, Xbox consoles, and laptops.
How It Works
Get a trade-in estimate on the Microsoft Store website (powered by Teladvance). Create a Teladvance account, print a prepaid shipping label, and ship your device within 15 days of approval. Once finalized, you receive payment via check within 14 days.
What You Get
Payment by check (not a gift card)
Accepted Items
Pros
- Pays by check — actual cash value, not store credit
- Free prepaid shipping label
- Good values for Surface devices
- Enhanced trade-in promos when buying new Surface or Xbox
Cons
- US only
- Must create separate Teladvance account
- Check payment takes up to 14 days after processing
Frequently Asked Questions
What is Microsoft Trade-In?
Microsoft accepts trade-ins of select devices and pays by check. Powered by Teladvance, focused on Surface devices, Xbox consoles, and laptops.
Is Microsoft Trade-In available in Canada?
No, Microsoft Trade-In is currently only available in the United States.
What do you get from Microsoft Trade-In?
Payment by check (not a gift card)
What items does Microsoft Trade-In accept?
Microsoft Trade-In accepts: Surface Devices, Xbox Consoles, Laptops, PlayStation & Nintendo Consoles.